Q1: What type of businesses use your directory?A: They include manufacturing companies, traders, exporting agencies, marketing companies, and all kinds of businesses seeking opportunities to sell products to oversea buyers.
Q2: What is the difference between your directory and the mailing list?A: Rental of a mailing list can allow you a one-time use of the mailing name and addresses. When you purchase our directory, you have unlimited use of the information contained in our directory. You may promote at any time and as many times as you like. Moreover, the average cost of mailing list is about 10 to 12 cents (USD) a name. Our directory is much competitve.
Q3: How many companies are there on your directory?A: Our directory contains large volume of entries of global buyers in the world. Most have email address and fax number for you to contact. For the figures of the different product directories, please refer to our Importer Directory Product Lists Page.
Q4: Do your directories contain email and website address?A: Most contain email and website address but some only provide part of these information.
Q5: What types of information does your directory contain?A: Our directory contains buyer's company name, address, country, contact name, telephone, fax number, email address, website address, type of business, and products imported. Most provide detailed address, telephone number, fax number, email address and website address for contact but some only provide part of these information. Besides, a free bonus tool - Directory of Global Import Associations and Chambers is shipped together with this directory providing unlimited access to global importers and buyers.
Q6: What is the language used in your directory?A: In English.
Q7: What features does your directory provide?A: Our directory eliminates the need for the time-consuming data entry as the traditional trade directories do. It provides many features to facilitate the jobs of promotion. They include an easy-to-use query screen to help you to find and isolate the data you need quickly and easily; searching feature by company name, country or product; printing features of Mailing Labels & Buyer Lists, sending email and efax by product, country, or company name; export function of some data for direct fax; and quick start guide, etc. You may even send efax or export data to send fax to buyers that have no email address. In addition, there are an extra free bonus tool ( Directory of global Import Organizations ) shipped together with our directory. You may use this powerful tool to get other new buy leads and helps in export.
Q8: What is efax?A: It is one form to send fax by email using email-to-fax service. Since the fax is sent to the recipient's country via email and then re-transmitted to the recipient's fax machine, the communication cost is much lower than the normal IDD cost. There are some free service providers for some regions and some commercial service providers offering quality packages at low cost. Details is provided together with the Directory. The user should apply for his/her own email-to-fax account to use this feature.
Q9: What is the format of your data exported?A: Our program provides an option to extract data from the database to export data for direct fax if you have no email-to-fax account. The output data is in CSV (comma-delimited text) format which can be imported to the phone book supported by most of the fax applications.
Q10: How often are your directory updated?A: Our directory is usually updated yearly. Since the telephone number prefixes, area codes, regional codes and city codes are changing very rapidly and companies are closing much more frequently than usual, we will try our best to keep our directory as up-to-date as possible. But even with strict attention to detail, there will be information that has changed and we have not yet learned about it.
Q11: How accurate are your contact information such as email address & fax?A: We try our best to keep our directory as accurate and update as possible. However, it is the fact that we only list what buyers provided us. We have no complete control over what they do. One is the typing errors. Another is the rapid growth of new phone prefixes, area codes, regional codes and city codes. Sometimes, it happens several times a year. In addition, email accounts are changed frequently due to changing internet service providers, hosting services or other reasons.
Q12: What is the response rate if I use your directory to send promotion?A: It is difficult to answer because the response or non-response of an qualified buy lead depends on your products, prices and the way you present to them. Moreover, the buyer you contact may not need your products at the present time but may be in the next 3 months or latter. Please remember that our directory only help you to access and target the global buyers and importers in a cost-effective way.
Q14: What type of software is used on the directory?A: It is an easy-to-use software developed by our publisher. It runs on a general IBM compatible PC with harddisk, printer, mouse, internet connection and supports Ms Windows XP/Vista/7/10 desktop computers and standard SMTP & ESMTP servers to send emails. It cannot be installed and run on the other OS such as Linux, Apple Mac and mobile devices. The purchaser should provide the proper OS and computer to use the directory.
Q15: Is your directory easy to use?A: Our directory is well designed with an user-friendly, easy-to-use menu driven environment. It is in our mind in the design stage that our users are the normal business users who is familiar with the complicated computer operation and do not spend much time to learn to operate. Moreover, it is documented with an easy-to-learn quick start guide. Most users can learn it in a few minutes.
Q16: What is the system requirements to run your directory on my computer?A: It runs on a general IBM compatible computer with 64 MB Ram on board, 50 MB hard disk space, 40X CD-Rom, printer, mouse, internet connection and supports Ms Windows XP/Vista/7/10 desktop computers and standard SMTP & ESMTP servers to send emails. It cannot be installed and run on the other OS such as Linux, Apple Mac and mobile devices. The purchaser should provide the proper OS and computer to use the directory.
Q1: How much are the shipping costs and how are the directory shipped?A: For the CD download version, it is free of shipping cost. We generally arrange and advise the download link within one or two working days after receipt of the order and full payment.
Q2: What is the time of delivery?A: For CD download version, we may arrange and advise download link within one or two working days after receipt of the order and payment. For the CD version specially requested, we usually ship within five days after receipt of your order together with full payment. We will notify you via email on the day your directory is shipped. The time of arrival mainly depends on the delivery mode and its destination.
Q1: Can we pay by Credit Card?A: Yes, you may pay online by most common Credit Cards thru the authorized website of the directory publisher. The secured online payment gateway used is PayPal which is a leading and trusted secured payment gateway owned by the U.S. listed company named eBay Inc. and is widely used by over 1 billion registered users in the world. Visa/ Master/ American Express Cards and even eCheck are accepted.
Q2: What is the security of your online payment?A: Online payment by Credit Card on ImporterDirectory.com is thru the authorized website of the directory publisher. The secured online payment gateway used is PayPal which is a leading and trusted secured payment gateway owned by the U.S. listed company named eBay Inc. and is widely used by over 1 billion registered users in the world. High security is the core and the highest concern of PayPal. PayPal uses SSL technology to keep your information safe. Only the minimum required shipping information is given to us and the directory publisher to complete your order. No credit card and bank information is given to us or any other third parties.
Q3: How will I see more detailed information about my purchase?A: After you have completed your purchase, we will email you information regarding the details of your purchase. In addition, you are creating a PayPal account when you purchase an item. You will be able to log in to your PayPal account and review the records of all your purchases and transactions.